Baji365 Biz — Privacy Policy

1. Introduction

Welcome to Baji365 Biz. This Privacy Policy explains how Baji365 Biz handles the personal information of users on our platform. We believe that every user's privacy is a fundamental right.

By creating an account or using our services on Baji365 Biz, you are considered to have agreed to this Privacy Policy. Please read it carefully. If anything is unclear, don't hesitate to reach out to us.

This policy is developed in accordance with international data protection standards. Baji365 Biz never uses your information without cause or sells it to third parties.

2. What Information We Collect

Baji365 Biz collects only the information necessary to provide you with our services. A detailed breakdown is provided below:

3. How Information Is Collected

Baji365 Biz collects your information through several methods. You can learn about each one below:

• Via direct registration: Information you voluntarily provide when opening an account on Baji365 Biz.
• During the Verification Process: A copy of your national ID or passport to complete KYC verification.
• Transaction time: Payment details collected during deposits or withdrawals.
• Automatically: Through cookies, log files, and tracking technologies when you use the platform.
• Via Third Parties: From payment processors or identity verification providers.
• In support communications: When you reach out for help via live chat or email.

Baji365 Biz never collects your information without your knowledge. You are informed and your consent is obtained at every step.

4. Purpose of Data Use

Baji365 Biz uses collected information solely for the following purposes:

• To create, manage, and verify your account.
• To process deposits, withdrawals, and other financial transactions.
• To send bonuses, promotions, and personalized offers (with your consent).
• To prevent fraud, manipulation, and illegal activities.
• To meet legal and regulatory obligations.
• To improve and personalize platform services.
• To provide customer support and resolve complaints.
• To ensure responsible gaming and detect abnormal gaming behavior.

5. Sharing Information with Third Parties

Baji365 Biz never sells or rents your personal information. However, limited data sharing with trusted partners may occur to support our operations:

• Payment Processors: To process transactions via bKash, Nagad, Rocket, and similar services.
• KYC Verifier: Third-party verification agencies to confirm your identity.
• Game Provider: The organization that operates Live Casino and slot games.
• Legal Authorities: Upon a court order or a lawful request from a government authority.
• Audit & Cybersecurity: To ensure the security of the platform.

All third-party partners are bound by strict confidentiality agreements. They may only use data for specified purposes and must follow Baji365 Biz's guidelines.

6. Data Security Measures

Baji365 Biz uses industry-standard technologies and practices to protect your data. Our security framework is outlined below:

• 256-bit SSL Encryption: Every data transmission is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Secure Servers: Data is stored in internationally certified data centers.
• Regular Security Audits: Regular audits conducted by third parties.
• Restricted Access: Only authorized personnel can access specific data.
• Data Backup: Regular backups ensure the safety and integrity of your data.

Please note — no method of transmission over the internet is 100% secure. Should any security breach be suspected, Baji365 Biz will act immediately and notify affected users.

7. Cookies Policy

Baji365 Biz uses cookies on its website. Cookies are small text files stored in your browser that help the website remember your preferences.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security — cannot be disabled.
• Functional Cookies: Used to remember your language and currency preferences.
• Analytical Cookies: To analyze site usage and improve our services.
• Marketing Cookies: To show relevant advertisements (with your consent).

8. Your Rights

As a Baji365 Biz user, you have the following rights over your own information:

9. Data Retention Period

Baji365 Biz retains your information for as long as necessary — typically for the duration your account remains active and for as long as needed to resolve any service-related disputes.

• Account Information: Up to 5 years after account closure, as required by legal obligations.
• Financial Transactions: Up to 7 years in accordance with financial regulations.
• KYC Documents: Up to 5 years as required by regulatory obligations.
• Cookie Data: From session-length to a maximum of 2 years, depending on the cookie type.
• Support conversations: Up to 2 years after the issue is resolved.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

10. Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection team directly. Baji365 Biz takes every concern seriously and strives to respond promptly.

If this Privacy Policy is updated, the revision date will be noted on this page. For significant changes, a notification will be sent to your registered email or displayed on the platform.